Terms & Conditions – Complete Guide to Using the waho Platform

1 General Terms & Conditions

Waho (hereinafter referred to as the "Platform" or "we") is an internationally licensed online gaming and Sports Betting service provider, built specifically with Bangladeshi users in mind.

By using Waho's services, you confirm that:

• You are at least 18 years of age.
• You are legally capable of entering into a binding agreement.
• Online gaming is legal and permitted in your jurisdiction.
• You are using this Platform voluntarily and with full awareness.

2 Account Registration & Management

To open an account on Waho, you must provide accurate and truthful information. Waho reserves the right to verify the details submitted at registration.

Account Registration Rules:

• Each individual may register only one account — duplicate accounts sharing the same name, address, email, phone number, or payment method are strictly prohibited.
• Your real name, date of birth, and contact details are required when creating an account.
• Keeping your account password secure is solely the responsibility of the user.
• Operating an account on behalf of another person or selling your account to a third party is strictly prohibited.
• Any unauthorized access to your account must be reported to Waho's support team immediately.

3 Age Verification

Waho takes a strict stance against minors participating in online gaming. Use of this Platform is strictly prohibited for anyone under the age of 18.

• Waho may request a national ID, passport, or birth certificate at the time of registration or at any point thereafter.
• Misrepresenting your age will result in account termination and forfeiture of any deposited funds.
• If a minor is found to be using an account, immediate action will be taken.

4 Deposit & Payment Policy

Only approved payment methods may be used to deposit funds on Waho. The payment method you use must be registered in your own name.

• Deposits from third-party accounts will not be accepted.
• Funds will only be credited to your gaming balance once the deposit has been confirmed.
• Waho may update deposit limits at any time.

5 Withdrawal Policy

To withdraw funds from Waho, your account must be fully verified (KYC completed).

• Minimum withdrawal amount: BDT 500.
• Withdrawal requests are generally processed within 15 minutes to 24 hours.
• Withdrawals above a certain weekly threshold may require additional verification.
• Withdrawals can only be made to the same payment method used for the original deposit.
• For any suspicious transactions, waho may delay payment until an investigation is completed.

6 Bonus & Promotion Terms

Waho offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, which must be read before they apply.

General Bonus Terms:

• Wagering Requirements: A specified wagering requirement must be met before bonus funds can be withdrawn (typically 10–30 times the bonus amount).
• Validity Period: Each bonus must be used within a specified time frame.
• Maximum Bet Limit: Bets placed using bonus balance may not exceed a specified limit.
• Game Restrictions: Some bonuses are only valid for use on specific games.
• Claiming the same bonus more than once is not permitted.
• Waho reserves the right to void any bonus if misuse is suspected.

7 Betting Rules

The following rules apply to Waho's Sports Betting and gaming sections:

• Minimum bet amount: BDT 50.
• The maximum bet limit per event may vary depending on the event.
• Once a bet is confirmed, it cannot be changed (except via the cash out feature).
• If incorrect odds are displayed due to a technical error, Waho reserves the right to void the affected bet.
• If a match is abandoned or postponed, refunds or results will be determined in accordance with waho's betting policy.
• Odds may change during live betting due to delays.

8 Prohibited Activities

The following activities are strictly prohibited on the waho platform and will result in permanent account termination:

• Multiple Accounts: Operating multiple accounts for the same individual.
• Bonus Abuse: Claiming bonuses in violation of the terms or through exploitative methods.
• Fraud: Any form of fraudulent activity.
• Money Laundering: Attempting to launder money from illegal sources.
• Hacking / Software Exploitation: Use of automated bots or hacking software.
• Match Fixing: Participation in any form of illegal betting syndicate.
• Chargebacks: Attempting to reverse payments without valid justification.

9 Responsible Gaming

Waho places responsible gaming at the top of its priorities. We believe gaming should be a source of entertainment — not a means of income.

Waho provides the following protective measures:

• Set daily, weekly, and monthly deposit limits.
• Self-Exclusion — from 6 months up to permanent.
• Account Cool-Off Period.
• Setting gaming time limits.
• Referral to free counseling services for problem gaming.

If you feel that you or someone you know may have a gaming problem, please Responsible Play Visit the page or contact our support team directly.

10 Account Closure & Suspension

Waho may suspend or terminate an account for the following reasons:

• Any breach of these terms and conditions.
• Providing false information.
• Account inactivity for an extended period (more than 12 months).
• At the user's own request.
• As required by legal obligations or regulatory authority directives.

To close your account, please contact our support team. Any valid balance will be refunded.

11 Liability Limit

Waho accepts no liability for the following:

• If a game is interrupted due to internet connectivity issues.
• Issues caused by the user's own device or software.
• Third-party payment gateway issues.
• If account credentials are compromised due to the user's own negligence.

In all circumstances, waho's maximum liability is limited to the current balance held in your account.

12 Term Changes & Updates

Waho reserves the right to modify these terms and conditions at any time. Users will be notified of significant changes via email or through the Platform.

• Continued use of the Platform after an update constitutes acceptance of the revised terms.
• The date of any update will be noted at the top of the page.
• If you object to the updated terms, you will have the option to close your account.